Restaurant Duty Manager

We are seeking an experienced and motivated Individual to join our food and beverage team in Century Complex. This role is ideal for a hospitality professional who is passionate about delivering exceptional customer service, supporting restaurant operations, and leading a front-of-house team in a fast-paced environment.

The successful candidate will support the management team in the front-of-house operation of our restaurant while ensuring exceptional customer service and maintaining high standards throughout.

Key responsibilities

• Supervise and support front-of-house staff during service.
• Ensure excellent customer service and handle customer queries and complaints.
• Assist with staff training and team development.
• Maintain cleanliness, have excellent organisational skills, and comply with health and safety regulations.
• Communicate with kitchen team to ensure smooth service.
• Assist with opening and closing procedures.
• Assist with day-to-day restaurant floor supervision and shift management.

Requirements

• Previous experience in a hospitality/food and beverage supervisory role is required.
• Strong leadership and communication skills.
• Ability to work calmly in a fast-paced hospitality environment.
• Flexibility to work mornings/evenings, weekends and holidays.
• Knowledge of food safety and hygiene standards.

Experience:

• Supervising: 2 year minimum