Irish Water say overnight restrictions remain in place in parts of Donegal

Irish Water says overnight restrictions are continuing on the Carrigat and Lough Mourne Water Supplies, while restrictions accompanied by a boil water notice remain in place in Lettermacaward.

The utility is also urging people to conserve water in all areas, and in particular those area affected by restrictions.

Irish Water says the majority of its 750 water treatment plants continue to meet demand for water supply but there are 37 locations nationwide where measures are necessary to maintain supplies.

Carrigart and Lough Mourne, they say, are among a small number of locations where overnight restriction are necessary between 10pm and 9am.

The restrictions on the Carrigart Water Supply affects customers in Carrigart, Downings and Cranford while the areas impacted on the Lough Mourne Supply include Stranorlar Ballybofey, Raphoe, Convoy, Tievebrack, Gleneely and Ballynacor.

Restrictions are also in place on the Lettermacaward supply, which is also the subject of an ongoing boil water notice which is affecting 2,200 households and businesses in the Lettermacaward, Portnoo, Rossbeg, Cleangort, Doochary, Meenacross, Dooey, Glenties Road, Maghery and Falmore areas.

Irish Water say they are working with colleagues in Donegal County Council to lift the overnight restrictions as soon as possible but in the meantime, they’re urging people to conserve water as much as possible.

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Release in full –

Irish Water reminds the people of Donegal to continue to conserve water

Thursday. 18 August 2022: In order to maintain a daytime water supply, Irish Water is advising customers on both the Carrigat and Lough Mourne Water Supplies that overnight restrictions are essential. 

The majority of Irish Water’s 750 water treatment plants continue to meet demand for water supply but there are 37 locations nationwide where Irish Water is implementing measures to maintain supplies. Carrigart and Lough Mourne are among a small number of locations where overnight restriction are necessary between 10pm and 9am. 

The restrictions on the Carrigart Water Supply affects customers in Carrigart, Downings and Cranford while the areas impacted on the Lough Mourne Supply include Stranorlar Ballybofey, Raphoe, Convoy, Tievebrack, Gleneely and Ballynacor.

Irish Water would like to remind customers served by the Lettermacaward Water Supply that a Boil Water Notice remains in place.

The notice, arising out of operational difficulties at the Lettermacaward Water Treatment Plant, is in place to protect the health of approximately 2,200 customers in the Lettermacaward, Portnoo, Rossbeg, Cleangort, Doochary, Meenacross, Dooey, Glenties Road, Maghery and Falmore areas. 

Following consultation with the Health Service Executive (HSE), Irish Water and Donegal County Council issued the Boil Water Notice on Friday, 12 August. 

Our drinking water compliance and operational experts are working with colleagues in Donegal County Council to resolve the situation with a view to having the notice lifted as quickly as possible. In the meantime, all customers of this supply are advised to boil water before use until further notice. 

Due to demand exceeding supply, water restrictions are also required on the Lettermacaward Water Supply. As the dry weather continues, so too does the high level of domestic, commercial and agricultural demand for treated drinking water. In order to maintain a daytime water supply the overnight restrictions will be in place between 10pm and 9am. 

Irish Water’s Seamus O’Brien explained that demand on both supplies remains high, and he appealed to customers to continue conserving water. 

“Irish Water understands the inconvenience the restrictions cause in communities, but it is necessary to maintain reservoir levels and ensure a sufficient water supply to homes and businesses during normal working hours.

“We are working with our colleagues in Donegal County Council to lift the overnight restrictions as soon as possible but in the meantime, we are appealing to all customers across the county to be mindful of how they use their water at home. Do not run taps needlessly, take showers instead of baths and postpone using dishwashers and washing machines where possible.”

There are a number of easy steps to reduce water usage during the hot weather, including:

  • Avoid power washing and keep the garden hose in the shed
  • Check for leaks on outdoor taps or troughs as these can lead to large losses of treated water
  • Remember that paddling pools and swimming pools can use huge volumes of water so consider reusing the water for the garden or cleaning the car.
  • Report any visible leaks on the public network to Irish Water at water.ie or call 1800 278 278. 
  • Where householders experience very low flow or pressure, lower than neighbouring properties, they may have a service pipe leak. Irish Water’s First-Fix-Free Scheme can help with the location and repair of external leaks. Details at water.ie or call 1800 278 278 

Further information on water conservation is available on our website at www.water/conserve

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Irish Water thanks customers for their patience while we work to restore normal supply to all customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please visit the Supply and Service Updates section of the Irish Water website. 

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