HIQA says a number of issues identified during an inspection at Letterkenny University Hospital in July are currently being addressed.
The Health Information and Quality Authority has published its report of an unannounced inspection against the National Standards for Safer and Better Healthcare which was carried out in July.
Overall, the hospital was deemed to be substantially compliant with one of the four national standards assessed, and partially compliant with the three remaining national standards. They say this represents a decrease in compliance in these standards from the 2023 inspection when there was substantial compliance with two of the standards.
Four clinical areas were assessed ; the Emergency department, Medical 6, Medical 8 and Surgical 2.
Inspectors spoke with patients in the emergency department, with some pointing to long waiting times and a lack of facilities. They also reported seeing staff actively engaging with patients in a respectful and friendly manner.
Staff on the wards were observed assisting patients with mobility, hygiene, and meals, and promoting patient dignity, although patients who spoke with inspectors in the ward areas were not always aware of the formal complaints process in use at the hospital.
The report, which can be accessed at highlandradio.com contains responses outlines how the issues identified are being are being rectified.
You can access the full report HERE
