AIB says a number of customers have been scammed into withdrawing money to give to fraudsters.
The bank is reporting an almost 60% increase in payment fraud cases last month.
AIB is urging its customers to ‘wait a sec and double check’ if they receive any unexpected request. It follows a 59% increase in payment fraud cases in July.
The bank says customers typically receive a text message and a follow up phone call from a person claiming to be from AIB or another trusted organisation.
They’re then persuaded to transfer money, reveal security information, or, in some cases, take out money and hand over their card.
In other cases, customers have been told their account is compromised and they need to move money to a so called ‘safe account’.
The caller then provides the customer with a new account, which is actually controlled by the fraudster.
AIB is reminding customers it will never ask for one-time security codes, passwords or login details, and it will never arrange to collect a bank card or PIN.
