Emergency boiled water notice issued for Glenties & Ardara


A boiled water notice has been issued for more than 3,500 households in Glenties and Ardara.

The notice was issued to protect the health of people supplied by the Glenties – Ardara Public Water Supply.

Irish Water says it cannot guarantee that the drinking water entering the supply is being properly disinfected, due to increased raw water turbidity caused by Storm Barra.

The areas affected by this Boil Water Notice are shown on the attached map and also includes consumers supplied by the following group water schemes: Loughros point, Ardara; Sandfield, Ardara and Meenmore/Meenatinney, Fintown.

Experts from Irish Water and Donegal County Council are assessing the situation with a view to having the notice lifted as quickly as possible.

In the meantime, all customers of this supply are advised to boil water before use until further notice.

Kevin Love, Irish Water, has acknowledged the impact this notice will have on the community and apologised for the inconvenience to customers.

Irish Water and Donegal County Council are to monitor the supply over the coming days and will seek to lift the notice in consultation with the HSE as quickly as it is safe to do so.
They will work over the next 24 – 48 hours, once the storm has passed, to restore normal supply.

Vulnerable customers who have registered with Irish Water will be contacted directly about this notice. Anyone who has concerns can contact our customer care team on 1800 278 278 or log onto the water supply and service section of water.ie for information.
For customers who wish to check if their property is on the Boil Water Notice themselves, please go to the water quality section of water.ie, enter the property’s Eircode, click ‘more details’ and you will then see if your property is on the Boil Water Notice.

Water must be boiled for:
• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:
• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na’ is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section on water.ie including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information in relation to the boil water notice is available from https://www.water.ie/water-supply/water-quality/boil-water-notice/. For updates on Storm Barra please visit www.gov.ie/stormbarra/.
Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.


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