The IMPACT union has lodged a complaint to the Data Protection Commissioner following revelations that non-essential and non emergency telephone calls were being recorded at a Ballyshannon HSE facility without staff knowledge.
An investigation is already underway into how internal calls were were recorded at the facility in Ballyshannon which is one of the HSE’s main ambulance control centres.
While it is common practice to record emergency calls, the HSE confirmed in writing in 2010 that non emergency calls were not being recorded.
IMPACT’s Richie Carrothers says the HSE needs to clarity situation:
Meanwhile the Health Minister says he would be ‘deeply concerned’ if the Data Act was breached.
James Reilly told the Shaun Doherty Show that he is taking the issue extremely seriously:
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