Cabinet to discuss proposal allowing people to break service contracts if prices go up

People could soon be able to cancel their contracts if broadband, mobile and TV prices go up.

The Cabinet will tomorrow discuss a new law to let consumers avoid “in-contract consumer price index” increases, which providers regularly impose as part of 12-month or 24-month service contracts.

Customers will be allowed to leave without any penalty if the operator introduces a price rise for any reason.

Providers will also be required to formally notify customers of any price rise at least 30 days before it happens.

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