The community in Burnfoot have woken up without water again this morning.
Local Cllr Jack Murray says it’s totally unacceptable in 2025.
He says the persistent outages are due to two vacant care taker positions.
Cllr Murray says the staff left their roles a month ago, and Uisce Eireann needs to replace them as a matter of urgency:
In response, Uisce Éireann says it is undergoing considerable change and restructuring, which includes staff transferring from Local Authorities, as well as externally recruiting where vacancies arise.
Several vacancies, the utility says have recently been filled in the Inishowen area, and a public recruitment competition is underway to continue to fill other positions.
Full Statement:
Uisce Éireann is undergoing considerable change and restructuring, this includes staff transferring from Local Authorities, as well as externally recruiting where vacancies arise.
Several vacancies have recently been filled in the Inishowen area, and a public recruitment competition is underway to continue to fill other positions.
In relation to recent outages, our operations crews respond quickly to water supply outages and in the vast majority of cases, water supply is returned within eight hours. Where it is anticipated that water supply will not be returned within 24 hours, alternative water supply locations are provided and communicated to customers.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of www.water.ie
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie
