
People could soon be able to cancel their contracts if broadband, mobile and TV prices go up.
The Cabinet will tomorrow discuss a new law to let consumers avoid “in-contract consumer price index” increases, which providers regularly impose as part of 12-month or 24-month service contracts.
Customers will be allowed to leave without any penalty if the operator introduces a price rise for any reason.
Providers will also be required to formally notify customers of any price rise at least 30 days before it happens.